Customer Application projects typically come from the faculty, staff, or students, and provide a specific service. Examples include database projects, simulations, customer relationship management (CRM) systems, etc.
Infrastructure projects serve as a foundation for providing access to customer applications and services, provide a platform from which customer applications and services are hosted, or ensure the security and operations in the datacenter. Examples include network and server upgrades, enterprise portals, intrusion detection and security monitoring, disaster recovery, etc.
The Technology Advisor Committees scores each recommended project proposal using Project Assessment Criteria that determine the project's priority for funding and implementation. All proposed projects go into the ECSM Project Portfolio, but only those projects that meet or exceed a minimum assessment score are funded and developed. Those that do not meet the minimum score fall below the cut line in the project portfolio and are reconsidered during the next assessment cycle.
The Technology Advisor Committees uses the following six criteria to determine a project's score:
- Advances Haas Technology Goals: Project will advance one of the technology goals specifically delineated in the Haas School's Technology Vision Statement
- Enhances Service Quality: Project will improve convenience, timeliness, and performance of systems and support for the customer
- Promotes Reliability and Availability: Project will provide measurable or quantifiable improvement in service up-time, robustness or stability, resulting in error reductions or cost avoidance
- Improves Productivity: Project will provide enhanced efficiency that results in savings of time or money
- Likely to Succeed: Project has a high probability of being completed on-time, within budget, and meeting objectives. (Factors include: clear goals, strong sense of ownership, stays within estimated resource consumption, uses established technology)
- Prerequisite to Other Planned Projects: Project provides necessary foundation for subsequent high priority project(s)
The ECSM Project Portfolio is accessible on-line and is located within this web site.
last update March 1, 2012 - zc/aekd