Computing Services
Student
Computing Frequently Asked Questions:
Note: Some of the questions are covered in greater detail on the How Do I Page. Questions that are not covered on this page will most likely be covered on the How Do I Page.
What is the difference between HAAS Remote Access and Internet Access?
- Haas Computing Services does not provide any type of home Internet Access. IS&T (Information System & Technology), a central campus department, provides paid Dial-Up Internet Access to all UCB students, faculty and staff. This Internet Access is commonly referred to as HIPS ($24 per year) and SHIPS ($12 per month). Click here to sign up for HIPS or SHIPS.
- Haas Computing Services has been supporting Remote Access since Fall 2000. Remote Access allows you to access Haas Network Drives through your current Internet Service Provider and the UC Berkeley Cisco Virtual Private Network. You need both an Internet Service Provider and the UCB VPN in order to do Remote Access. Remote Access and Internet Access are not the same thing. For instructions on how to install and configure the UCB VPN click here: UCB Cisco VPN
- Students also have to option of using the Terminal Server (Tsweb) to log in with their account and have access to specialized programs such as Stata, Crystal Ball, or Project.. In addition to this, students can also map their drives through our Tsweb service.
Where can I get a Connecting at Berkeley CD?
- The Connecting at Berkeley (C@B) CD can be obtained at the Scholars Workstation (University Hall, Rm 41) or the Front Desk (S300A, Haas Computing Lab). The CD is currently free to UC Berkeley students, faculty or staff.
Can I scan images or text in the Haas Computing Lab?
- Haas Computing Services has several state of the art scanners and the latest multimedia software, such as Photoshop CS, in the Multimedia Lab (S300U). See the How Do I Page for tutorials on how to scan text and images.
Can I edit my video footage at Haas?
- Yes. The Multi Media Lab is equipped with two sets of video editing equipment, state of the art computers, and the following editing programs: Premier Pro 1.0, and Pinnacle Studio 9.0. For simple capturing we also have Sonic MyDVD. You can convert VHS to AVI or MPEG format. MPEG2 and MPEG4 format are also supported. In terms of Media, we support VHS and any digital format with your own player/camcorder (with firewire installed).
Can I get a Haas Email account if I am an undergraduate?
- Haas Computing Services does not provide Email accounts to undergraduate students.
How much storage space do I have on my H: drive and I: drive?
- Undergraduate and MBA students are currently given 150 megabytes worth of space on their H: drive and 20 megabytes worth of space on their I: drive.
How much space do I have for my mail?
- Currently Haas students are given 200MB of total space to store mail on their Inbox and Mailboxes.
What is the difference between IMAP and POP Email protocols?
IMAP (Internet Message Access Protocol) is a method of accessing your e-mail that also allows you to store mailboxes (also referred to as folders) on the HAAS email server. This is useful for people who want to check their email from the lab and from home. Since you are looking at the mail that is stored on the server, you see the same mail whether you are reading it from home, school, or through a webmail client such as Lookout, the webmail client we currently use at Haas. However, with this method you have to keep an eye on your mail quota so that you do not go over it.
- POP (Post Office Protocol) is a method of accessing your e-mail that downloads the mail to the computer where you are reading it from. It's a good method to use if you have your own computer and you will always be reading mail from that one computer wherever you go. With this method you will probably never go over your quota.
How much does black/white, color, transparency printing cost?
- Black and white printing costs 5¢ page.
- Color printing is .50¢
- Transparency printing costs $1 dollar per page (This includes the transparency fee 50¢ and color printing fee 50¢).
What is the difference between a fee-paid account and a fee-none account?
- All HAAS Graduate students are automatically set up with a paid account when accepted to a HAAS Program. These accounts are called Fee-paid. Undergraduates are given a free account, or the Fee-none account. Non Haas majors taking a business class have to sign up for an account at the information desk (S300A, Haas Computing Lab), and they are also given Fee-none accounts.
- Fee-none accounts are restricted accounts. Students with these accounts can not login in the Main Lab Monday through Friday between 10am-7pm But they can log in to the computers on the second floor of the Library, the Undergraduate Lounge (F371), and the Bank of America Forum. Students with Fee-none accounts cannot use the Multi-Media Room (S300U), and they cannot checkout Media Services equipment (ie: digital cameras, laptops, video cameras, etc...)
- Anyone with a fee-none account can upgrade their account to fee-paid by coming to the Front Desk (S300A, Haas Computing Lab) and paying the fee. Currently the fee is $260 dollars for the year accounts, $160 dollars for a semester, and $80 dollars for a Summer account.
- All accounts are allowed to print, but everyone has to pay for print credit at the Computer Center's Front Desk.
If you have any questions that are not answered in this How Do I? and/or our How Do I page, please feel free to contact Phil Mahoney (Assistant Director for Student Computing).
