Enterprise Computing & Service Management (ECSM)
Tools and Resources
- S300T Lab Reservation Agreement
- Class Account Login procedures (see Reservation Agreement for Terms and Eligibility)
- Access to Guest Lectern Accounts
- S300T Room Rates
- ECSM Sponsored Account Rates and Terms
- Welcome message to sponsored guests
- Media Services Equipment and Room Reservations Login
Student Computing and Technical Support:
Phil Mahoney, Assistant Director, (510) 642-4278- bSpace (Class web pages)
- ECSM Computer Lab Hours
- ECSM Account forms "Fee-Paid/ Fee-None" and Supplement for "Special" Accounts
- Student Computing Frequently Asked Questions
- Student Service Level Agreements (SLA)
- ECSM Lab Hardware and Software
- Lab Account Login Procedures
- ECSM Employment Application
Administrative Staff Computing Support and Development:
Alex Karapetyan, Associate Director, (510) 642-5182- Staff Service Level Agreements (SLA)
- Research and Development Group (RDG) Service Level Agreement (SLA)
- Faculty/Staff Supported Hardware and Software
Technical Services (Faculty, PhDs and Staff):
Bryan Lin, Assistant Director, (510) 643-3316- Faculty Service Level Agreements
- Faculty/Staff Supported Hardware and Software
- Access to Guest Lectern Accounts
Research Computing:
Alex Karapetyan, Associate Director, (510) 642-5182- Electronic Databases
- Electronic Journals
- Electronic Books
- Research Guides
- Research Computing Hardware and Software
- Best Practices for Bear Accounts
- Remote Access Instructions
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