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How do I Configure my Apple iPhone 3G for Haas Exchange Email?
This documentation assumes that you are configuring your iPhone for the first time to connect with Haas exchange
email server. Please be advised that any existing personal contacts entries that you've created locally on the
device or synched from Mac OS X prior to synching with exchange will be deleted.
Step
Procedure
Note: Apple encourages all iPhone 3G users to obtain the latest 2.2 free software update. For instructions,
please visit the following link from Apple: http://www.apple.com/iphone/softwareupdate/
From the home screen, touch the "SETTINGS" icon.
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How Do I Configure my Apple iPhone 3G for Haas Exchange Email? (Continued)
Step
Procedure
At the "SETTINGS" menu screen, touch the Mail, Contacts, Calendars section to enter email setup.
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Step
Procedure
Next, select "Add Account..."
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Computing Services
Haas School of Business
Page 2
Last Updated: 12/20/2008
University of California Berkeley
Created by J.Smoot, Edited by PM-C
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How Do I Configure my Apple iPhone 3G for Haas Exchange Email? (Continued)
Step
Procedure
Choose, "Microsoft Exchange" to enter your email account information.
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Step
Procedure
Complete your user account information within the text fields:
Email: username@haas.berkeley.edu (faculty and staff) or username@mba.berkeley.edu (mba students)
Username: HAAS\username
Password: Your email account password
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Server: mail.haas.berkeley.edu
Description: Optional
After entering your user account information, touch "Next" to continue...
Computing Services
Haas School of Business
Page 3
Last Updated: 12/20/2008
University of California Berkeley
Created by J.Smoot, Edited by PM-C
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How Do I Configure my Apple iPhone 3G for Haas Exchange Email? (Continued)
Step
Procedure
If you are configuring the iPhone from on-campus, you may receive an "Unable to verify certificate" error
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message. This is because the WiFi feature is enabled by default and is looking to authenticate you via AirBears
wireless network without your user credentials and interferes with the exchange "auto-discover" service. You may
notice the WiFi icon
in the status bar near the upper left of the display screen.
You have the option of turning the WiFi feature on or off. There are some places at Haas where you may not
get regular cell reception, so you may want to use the UCB wireless network- AirBears. There are some issues at
times with the wireless network regarding weak signal strength and service interruptions. But in general it works
well, it's a faster connection, and it's an alternative option when you are on campus and cannot connect through
your cell phone company's network.
WiFi is enabled by default. If you want to disable it return to the "SETTINGS" configuration icon of the iPhone,
locate and touch the WiFi feature near the top of the list. You should see an option to turn off this feature using
the ON/OFF slider. Selct Off. Once this is done the iPhone will be forced to use the AT&T 3G/EDGE network--
which allows the exchange email server to communicate with the device. You should now see the Edge icon
appear as the indicator in the status bar.
If you would like to keep using WiFi and would like to authenticate through AirBears, go to Step 7.
Computing Services
Haas School of Business
Page 4
Last Updated: 12/20/2008
University of California Berkeley
Created by J.Smoot, Edited by PM-C
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How Do I Configure my Apple iPhone 3G for Haas Exchange Email? (Continued)
Step
Procedure
To authenticate through AirBears, touch the Safari icon. An authentication window will automatically come up.
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Enter your Calnet ID and passphrase and touch Logon User. Once you are authenticated you should be able
to check your Haas exchange mail.
Step
Procedure
Your iPhone also supports synchronization of your exchange contacts and calendar information as it also appears
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within your Outlook email client. If you want to synchronize Contacts and Calendars touch the ON button.
Computing Services
Haas School of Business
Page 5
Last Updated: 12/20/2008
University of California Berkeley
Created by J.Smoot, Edited by PM-C
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How Do I Configure my Apple iPhone 3G for Haas Exchange Email? (Continued)
Step
Procedure
The transfer time will vary the first time your iPhone synchronizes with the Haas exchange email server depending
on the amount of data you have.
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Should you experience any technical issues, please contact HCS at helpdesk@haas.berkeley.edu or you may
phone the helpdesk at (510) 642-0434.
Computing Services
Haas School of Business
Page 6
Last Updated: 12/20/2008
University of California Berkeley
Created by J.Smoot, Edited by PM-C