Courses taught in Consumer Behavior, Advertising Management, Marketing Management, New Product Development, Marketing Research, and Ph.D. Seminar Series.
SELECTED PAPERS & PUBLICATIONS
"Frustration and Consumer Choice Behavior: An Exploratory Study in a Dynamic Decision Environment," with Judi Strebel and Kathleen O.Donnell, submitted to Journal of Psychology
and Marketing , October, 2003.
"Managing and Promoting Brands and Trademarks in the United States and Russia," with Sergie Starov, Working Paper, March 1999.
"Four Decades of Berkeley Marketing Ph.D.s," A Report on Graduates of the Ph.D. Program in Marketing, Haas School of Business, 1961-1999, March 1999.
"Consumer Frustration and the Purchase Process for High Tech Durable Goods," with Judi Strebel, presented at the Society for Consumer Psychology Conference, St. Petersburg Beach, Florida, February 1999.
"Darling Chocolate," a case with Teaching Note concerning entry into the Russian market, with Sergie Starov and Igor Gladkikh, ECCH Case Clearing House, 1998.
"Donations to Charity as Purchase Incentives: How Well They Work May Depend on What You are Trying to Sell," with Michal Strahilevitz, Journal of Consumer Research
v24, n4 (Mar 1998):434-446, abstract.
"Consumer Information Processing," ACR European Conference, Copenhagen, June 14-17, 1995.
"On-Line Experimentation in Behavioral Decision Theory Research," presented at the Behavioral Decision Research in Management Conference, Sloan School of Management, MIT, May 1994
"Attribute Share: Muddling Along with a Fuzzy Concept," presented at ORSA/TIMS Annual Conference, San Francisco, November 1992.